Cancel Order

1. Is it possible to cancel my order?
Indeed. You can cancel the order from order page, Click on the recently placed order in the order page and use the cancel button to cancel the order. For as long as it is subject to cancelation, your order will be in the order confirmed state.

2. How can I cancel an order that has already been shipped out?
Orders that have already been shipped cannot be canceled. However, you are welcome to notify us of your polite discontent to accept the parcel. Don't worry if you've accepted the package—you have seven days from the time of delivery to return the product and exchange it for something else.

3. Can I take back my cancellation request?
It is not possible to reverse an order that has been canceled. You can, however, place a new order for the item from the store.

4. Policy for Cancellations
Orders that are in the order confirmation stage are cancelable.
Orders placed using Netbanking, UPI, and debit/credit cards will all receive their refunds in 7–10 business days.

You can reach us at cancelorder@olfru.com with all queries. We do not have a olfru custome care number.